Senior IT Systems Administrator

Full Time - Austin, TX

We are seeking a highly skilled and experienced Senior IT Sytems Administrator to join our dynamic IT team. The ideal candidate will possess a deep understanding of macOS systems, Jamf Pro, Google Workspace, and Okta, along with a proven track record of successfully managing and optimizing IT infrastructure. As a Senior IT Administrator, you will play a critical role in ensuring the smooth operation of our organization’s technology environment, supporting end users, implementing system enhancements, and maintaining security standards. The right candidate needs to be in the Austin area with ability to work from the office two or more days per week with ability to come on short notice as needed.

What you’ll do:

  • Provide expert level support for macOS systems, including configuration, troubleshooting, software installation, and hardware maintenance
  • Develop, implement, and maintain the infrastructure for zero-touch deployment
  • Implement and manage Okta solutions for SSO, MFA, and user provisioning
  • Collaborate with the IT team to identify opportunities for system enhancements and process improvements
  • Participate in the planning and implementation of new IT projects
  • Maintain comprehensive documentation for IT processes, configurations, and procedures
  • Provide training and support to junior IT staff and end users when needed
  • Participate in security audits and assessments as needed

Skills you have:

  • A relevant degree or comparable formal training, certification, or work experience
  • 6+ years of IT experience
  • Skilled in scripting and programming languages (Swift, BASH, Python)
  • Certified Okta Administrator preferred
  • Jamf Pro Certified Administrator preferred

Who you are:

  • You thrive in a fast-paced, regularly-changing environment
  • You persevere in the face of challenges with a positive, can-do attitude
  • You are self aware, self motivated, detail oriented, and able to manage multiple projects and priorities simultaneously
  • You love to learn and teach equally and possess a growth mindset
  • You live in the Austin, Texas area and are able to work a full day from the office two days per week
Life at Favor:

Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts! 

Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.

Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), quarterly company-wide events, weekly happy hours, and regular connection opportunities.

Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. 

Flexible work options: We have team members spread across Texas and beyond! Some work from the office, some from home, and some do a mix of both. We support a hybrid environment based on the role and location, and no matter where you work, we foster an inclusive and flexible environment to support our diverse workforce.

In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.
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