Senior Product Designer, Consumer

Full Time - Texas

Favor is seeking a passionate Senior Product Designer who is familiar with UX Research and excels at UX Design to join Favor’s Product team where you’ll craft experiences that help customers find what they want, when they need it! You will deliver delight to consumers who are hangry for a taco or need a quick errand. We’re a close-knit team of designers and product managers guided by a collaborative, iterative, user-centered design process.

Please link your portfolio and any required passwords we’ll need to view your work with your application!

What you’ll do:

  • Develop a deep and nuanced understanding of the Customer experience. 
  • Use knowledge to design amazing experiences across a multitude of touchpoints. 
  • Deeply understand our service and how it works. 
  • Serve as the expert in how our 15 distinct iOS, Android, Desktop Web, and Mobile Web products work. 
  • Turn uncertainty into knowledge. 
  • Find ways to inform the company about the needs of our users through research. 
  • Identify and think through problems, mock-up solutions, test with users. Lather, rinse, repeat until the product is great. 
  • Present your ideas regularly to creative peers, engineers, and key stakeholders (including senior leadership). 
  • Work with cross-disciplinary partners to dig into issues, gather feedback, and design the right solutions.

Skills you have:

  • A related degree or comparable formal training, certification, or work experience.
  • 5+ years of experience in product design, experience design, UI/UX design, or a similar role. 
  • 2+ years of experience working for a consumer product company or similar. 
  • Your portfolio demonstrates your user-centered designs across a variety of mobile and web applications and your experience designing products that users love. 
  • Figma expert; experience applying established design patterns to your work. 
  • Excellent communication and persuasion skills with an ability to explain your work. 
  • You can describe the design choices you made in past projects. 
  • You naturally speak on behalf of the user. 
  • You have a core design skill set that includes wireframing, whiteboarding, strategy, and information architecture. 
  • You can think in both low and high fidelity and understand the impact of design on user experience across an ecosystem of products. 
  • You appreciate great product design and can evaluate what makes an experience good or bad. 
  • You have an acute attention to detail and inconsistencies in products drive you crazy. 
  • You crave constructive feedback because it makes you a better designer.

Who you are:

  • You have an acute attention to detail. Inconsistencies in products drive you crazy. 
  • You have excellent communication skills with an ability to explain and advocate for your work. 
  • You enjoy engaging with research and hearing from users/audiences directly. 
  • You are passionate about identifying and solving problems. 
  • You seek data and evidence to speak on behalf of the user.
  • You can think in both low and high fidelity and understand the impact of design on user experience across an ecosystem of products.
Life at Favor:

Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts!

Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.

Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), quarterly company-wide events, weekly happy hours, and regular connection opportunities.

Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer.  

Flexible work options:

Favor supports an in-person, hybrid, or fully-remote work environment (depending on the job role) from select states across the U.S.!

At this time, we are not able to support employment in the following states: Arizona, California, Colorado, Connecticut, Illinois, Maine, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington. If you are located in one of these states but are open to relocation, we welcome your application!
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