People Operations

Senior People Business Partner

Full Time - Austin, TX

We are looking for a strategic Senior People Business Partner who embodies each of Favor’s core values and serves as a culture champion for our team. The People Business Partner will work alongside Favor’s management team and team members to support performance management, employee relations, career development, engagement programming, and organizational challenges. This role will be required to see the big picture, use data to guide and propose solutions, and, in some cases, challenge convention. 

What you'll do:

  • Develop relationships with leaders to improve work environments, build morale, and increase productivity, retention, and engagement
  • Support Head of People with identifying process improvements
  • Lead execution of talent strategies within the organizations you support
  • Manage and lead various People Ops initiatives in accordance with the annual People Ops roadmap
  • Identify training needs and assist the Employee Experience team in aligning training programs with business objectives 
  • Drive strategic workforce planning by ensuring the company’s workforce has the right size, shape, cost, and agility for the future 
  • Optimize organizational design to increase productivity and improve performance of the business
  • Select and develop key talent to ensure there are talents to fill in critical roles over time
  • Partner with the Employee Experience team to support programs and processes related to team member engagement, including engagement surveys, cross-department focus groups, training, and resources
  • Collaborate with Talent Acquisition team on job offers and hiring needs
  • Manage and resolve employee relations issues by conducting thorough and objective investigations and producing effective solutions
  • Provide career guidance to team members and propose solutions for internal movement and opportunities
  • Provide daily performance management guidance to management teams and drive the formal semi-annual performance evaluation process
  • Identify departmental training needs to continuously drive performance improvements
  • Provide guidance on workforce planning, restructures, and succession planning
  • Comprehend, interpret, and apply the appropriate aspects of applicable laws, guidelines, regulations, ordinances, and policies in partnership with the People and Legal teams

Skills you have:

  • A related degree or comparable formal training, certification, or work experience (bachelor's degree preferred)
  • 8+ years of experience within human resources
  • Knowledge of compensation strategy, employee relations, organizational design, performance management, employment law, and diversity, equity, and inclusion

Who you are:

  • You have exceptional verbal and written communication skills
  • You have great influencing skills and experience with c-suite level stakeholders
  • You have excellent interpersonal skills
  • You have a good grasp of human resource management techniques and excellent people management skills 
  • You have outstanding mentoring and relationship building skills 
  • You have exemplary organizational skills, time management, and attention to detail
  • You have the ability to set up and track relevant metrics and key performance indicators and use them to drive business results
  • You have a good understanding of the many disciplines within human resources, including diversity and inclusion, performance management, compensation and benefits, talent management, employee relations, and more
  • You are excellent at stakeholder management and developing good work relationships across the organization
  • You have solid change management and project management capabilities
  • You preferably have SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credentials
Life at Favor:

Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts! 

Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.

Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), quarterly company-wide events, weekly happy hours, and regular connection opportunities.

Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. 

Flexible work options:

We have team members spread across Texas and beyond - some work from the office, some from home, and some a mix of both! We believe in fostering an inclusive and flexible work environment that supports our diverse workforce. 

At this time, we are not able to support employment in the following states: Arizona, California, Colorado, Connecticut, Illinois, Maine, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington. If you are located in one of these states but are open to relocation, we welcome your application!
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